ProProfs offers an entire suite of tools dedicated to making life easier for your company, such as learning management systems, quiz makers, and live chat. Integrations such as Slack, Olark, and Zapier for unlimited connections with other tools.Interactive trouble-shooting content based on multiple questions.Useful analytics with the ability to preview key numbers from the document’s editor view.Advanced real-time document collaboration, including the ability to copy-paste from Word MS, commenting, and voting.That means that it can adapt fully to your business needs - no matter what they are now and what they will be in the future. We work hard to make our knowledge base user-friendly, feature-rich, and fully customizable. We don’t tell you this to brag (okay, maybe just a little) but to show the knowledge base tool’s not-so-secret superpower: flexibility. So do many small businesses and up-and-coming startups. Well, you’d be surprised if we didn’t rank ourselves as the best alternative to Document360, right?ĭiscerning customers like Amazon, WHO, and Hertz use Helpjuice every day. To help you in the search, we’ve put together a list of the best Document360 alternatives and competitors. The cost leads many companies to consider other options. The different pricing levels all come with restrictions on the amount of cloud storage and how many knowledge base versions you can have. Document360 charges a monthly fee per project (or knowledge base) as well as a user-based fee. However, the main issue for many companies is the cost. Users report being frustrated by limited editing features, API issues, and problems related to content upload features. It's a popular SaaS knowledge base platform for creating support articles and FAQs to reduce the customer service workload of your customer support team.īut like all software products, it has its downsides. If you’re in the process of searching for knowledge base software or a knowledge management tool to help with improving your internal communication abilities, organizational agility, and overall business processes, then you’ve most likely come across Document360.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |